We are upgrading to 23.1.7 in April and are currently upgrading our DEV system. According to the MRG "Office integrations to function in a Microsoft Office 365 environment, the Office 365 subscription must include a desktop-based version of Microsoft...
What would cause the error message "The reconnection service has encountered a fatal error. Please save your work and restart the application", when viewing a document?
Hello all! Looking through the FEP3 MRG and Community I wasn't able to determine whether Windows 11 was directly supported as an OS for the Office Integration. We are running into some issues with installing this for our users after rolling out Win11...
Hello, The collaborative mode of Office is really appreciated from our customers. Especially when the users have to work together on one document and see in "live" the modifications made by their peers.Like this:https://support.microsoft.com/en-gb/of...
After upgrading to 22.1 most of the many of the users reported the Open Microsoft Office Documents using the Office Business Applications was checked. We had them uncheck it but some are reporting that it keeps reverting back to to checked. Any idea ...
I am looking at upgrading from EP3 to Foundation 22.1. But, I've found a bit of a predicament. We are still on Office 2016, which is not supported past EP4. The upgrade specialist with my FLOS recommended having the EP3 version of the Office Integr...
I am looking into the Outlook Integration and within DMS I want to only have attachments be uploaded from a message. Even with attachments on the message, Import and Import All Attachments are greyed out. Is there a specific setting configuration tha...
Hyland, We need to upgrade MS-Office 365 from 2108 to 2208, due to Microsoft no longer supporting 2108 as of March '23. Using EP3 .23 and MS-Office 365 2208, we are finding opening Word or Excel documents results in error messages in OnBase Thick and...
I have an intern who saves emails into OnBase using the Outlook Integration. Any idea why some of them would save as .msg and others as .html? If he tries to retrieve the html ones from Outlook, he gets a "could not initialize remote browser" error. ...
I have several users that use Mac machines and run the MSOffice version for Mac. The feedback I have recieved is that OBA for Mac's is not supported. This is, of course, affecting the adoption of OnBase to the user community. Assuming that my info...
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