Healthcare Clients

OPW after Epic upgrade to vNov2023

We are on EP5 for OnBase. We upgraded Epic to vNov2023 2 weeks ago. After the upgrade we have some users reporting that OPW doesn't automatically log them in and prompts them for a username and password. When they try to add a username and password i...

OPW PDF document is display as IMAGE.

Hi, After we upgraded to OnBase 22.1. The OPW document displays PDF as images, and end user losing its ability copy the PDF text. Please advise how to revert to the PDF type.

OPW & EpicCare link

Does OPW need to be hosted on an external facing web server or can it exist where it does today and Epic Care Link ‘see it’?

Inactive patients in OPW

Can we keep inactive patients from end users?Inactive patients were migrated to OPW in early stages.Can we restrict their visibility? i.e. end user cannot view them in OPW.

OPW/Chrome Compatibility with Hyperdrive

We are currently on OnBase version 18. As we are preparing the transition to Hyperdrive, we are upgrading our OPW components to 18.0.2.110 so that we can use Google Chrome now that IE is EOL. We have this working in our test environment however we ...

Resolved! OPW and EP5

Hi, Just getting started on the EP5 (21.1.29.1000) upgrade and trying to get OPW to work. I did do the security changes. I'm getting an error in diagnostics console - Unrecognized ChartMetaDataType AdmitDate. OPW does initially show the tabs, numb...

EP5 Native PDF Viewer for OPW

Hello everyone, In EP3, Hyland released a native PDF Viewer for the Web Client.Does anyone know if functionality that made it over to OPW? We're looking to upgrade to EP5 and this functionality is crucial in a Healthcare setting. Thanks, Waleed

Resolved! Test mobile broker URL

Is there a test mobile broker URL that we customers can use to test out the functionality of this mobile app? Thanks.

Resolved! Encounter indexing of photos and eForms in Mobile healthcare

When taking photos (or creating forms) on OnBase mobile healthcare 18 the user is required to select the encounter. The latest encounter is selected by default. Is it possible to switch of this default selection of the latest encounter, thus requirin...

Resolved! Server architecture dilemma

So I am running into a dilemma regarding the current way that I have my IdP and REST API servers setup. I went down the route of putting the two of them on separate servers as I felt this would be good to reduce the strain on the servers and allowing...