Hello,I have a quick question - did anyone experience any issues with rendering PDFs as image in HWV (v23.1 and above)? Specifically formatting of the fonts (extra spaces between letters and numbers). Just a note - the same PDF opens perfectly fine i...
The request came on how to upload video files in FOS from Epic users via Media Manager. I know this is not currently allowed. However, is anyone doing them via Unity and attaching them to the chart in Epic? Does that work? Do they play? I assume we w...
We're migrating OnBase 22.1.14 from Server 2019 on one domain to new Server 2022 servers on a new domain. In general everything seems to work as expected. The one thing that we're noticing is that, we use Epic, from Epic Chart Review the thumbnail ...
We can see the HL7 logs for HL7 messages including ADT that is sent to OnBase and we can see logs for messages sent from OnBase to Epic for document notifications.There are times when HL7 processing gets stuck or backed up and this information is not...
Hello, I'm trying to find any information related to building new inbound ORM interface. Unfortunately, I do not see any useful information on Community nor the HL7 MRG related to ORM messages. Thanks
We recently upgraded to V23 from EP3. Since the upgrade, we have had random issues with printing from within Epic. Documents printed from Media Manager are blurry (we were told Hyland development is looking into this). We were told it has to do with ...
We just moved from the COM Wrapper to SMART on FHIR (OnBase V21.1.53, using SAS with Hyperdrive build 100.2406.1.0), and we have some users reporting issues when clicking the "Scan Multiple" button in Media Manager. They see this error: (For those ...
Hyland Care answers your need for ongoing IT support for AI-based medical records classification and extraction. It provides health systems and hospitalsa turnkey experience for the ongoing management, maintenance, enhancement and upgrade of your Int...
Hello, Sporadically users are being presented with an OnBase login screen when launching the HealthcareWebViewer from Epic Hyperdrive (SoF). This started last week after downgrading CrowdStrike to version 7.11 from 7.12. We can't really pinpoint the ...
Hi, Is anyone allowing the Video upload via MyChart and storing it in OnBase via Web Blob Passthrough? This is Nova 863592 -Patients Can Now Attach Photos, Videos, and Files to MyChart by Default. I'm concerned about size. We had a document come ...
