Mobile

Resolved! Error Loading form types when opening forms tab

I was wondering if anyone has come across the error message: "Error Loading form types" in the 24.1 version of the OnBase mobile app when opening the Forms section? I also get the following error in the Diagnostic console: "Request origin http://127....

Updated support for Microsoft InTune

Customer is asking about Application Protection Policies in InTune. The current MRG's explain how to apply configuration policies. Does OnBase Mobile in its current form allow for setting Application Protection Policies for Data Protection in InTune...

How to View Attachments on OnBase Mobile?

I am testing the mobile app and am unable to view attachments on a Unity form. I click the link and nothing happens. Is there something I am missing? Trying on iphone, but will also need to know for android as well. We are using the latest mobile...

Resolved! Cannot add multiple Apps after upgrade to Mobile 22.1.2

We did an upgrade to OnBase 22.1 and with that I had to upgrade IDP/API (3.4.0/22.1.14.1000) and Mobile (22.1.2). After setting everything up, I am no longer able to add multiple Apps for my environments (DEV and Prod) on the Hyland Mobile App. When ...

Hyland Mobile and Unity Forms

This is probably just a configuration issue on my part, but I find this behavior odd: 1. I have OnBase Mobile (V21 OnBase) working just fine (using the new Hyland Mobile app and not the older OnBase Mobile app)2. I have an OnBase Web site configured ...

Mobile Client Document Lock Issue

Hi, We are experiencing some instances where users are not able to edit unity forms via the mobile app. We don't see any locks on the documents on our end, but the users insist they are not editable. Is it possible users are locking themselves out?...

Mobile Client Not Respecting Custom Actions

Hi - I have a Unity Form/Workflow solution that is working as expected in the Unity client as well as web client. However, when users attempt to use the via the mobile app it seems that basic custom actions are not being followed. Fields and sectio...

"Could not connect to the login service" red message at the top of OnBase Mobile app

Hi,Although everything is working fine with OnBase Mobile App, the red message still remains at the top during login and app navigation.According to MRG OnBase Mobile, the configuration for IDP Mobile Client "Allowed CORS Origins" field requests an ...

Setup and configuration

i have followed the MRG and setup onbasemobile in IIS with the files one being the zip file and setup idp and the index.html. i can connect to the site with the hyland mobile but only get to the screen with LOGIN on it and nothing else, is there a b...

Air Watch Support

Does Hyland Mobile support AirWatch or have a easy way to deploy to a fleet of mobile users?