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Customer Care Eligibility - How to make the Customer Care Button available for a customer using OnBase in Production?

 Hello there, I see in the documentation that a Customer to be eligible needs:"Direct Hyland customers that have completed initial implementation of their solution have the capability to submit Customer Care Engagements. " I have this customer suppor...

Migrate to cloud- Perceptive

Have you migrated to the cloud for Perceptive?  Did you use consulting services?  Any tips, feedback would be appreciated. We are starting an ERP change that is cloud hosted and I am also trying to research if it is feasible for us to move to the clo...

DocuSign Integration Resource

I am working with our Account Rep, Matt, to engage GCS for a SOW that took 1 month on a small 1 person engagement.  Now I'm being told that it cannot be resourced to complete work on a priority integration issue in production.  Does Hyland not have b...

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