In the Web Client in DKT Reader Group I selected a Word document to view, it downloads it instead of opening it outside the Web Client in Word. If I select a Word Document in the Unity Client it will launch Word and display the document, can this be...
The Import and Skip buttons are not always visible in import panel. If I close out of the window and try to open a different email, the buttons display or when the window is resized, the buttons then appear. Has anyone else experienced this issue?
Hi, We are on EP5 using Unity Client and outlook is on M365.We have end users that are getting the new outlook version. They are reporting back to us that when they are trying to access emails that are saved in OnBase via their claim handler system t...
"Hyland's key policies are in place to ensure SFTP operates properly. Zipping all files is one of the most long-standing and crucial policies and will be enforced at Hyland moving forward. The email states upcoming policy enforcement timing, in the c...
Hi All, I'm implementing Outlook Integration for my users. I'm capturing the MAIL SUBJECT keyword, but when there is a long mail subject, there is an issue with importing into OnBase. Here are the errors from Event Viewer; do you have any workarounds...
Strange thing. Alot of our staff use Outlook Integration and we typically configure auto import folders but I have one user who doesnt have the "Configure Folder" option. I gave him the ability to click the "Import" button but I'd like to be able t...
Hello , When will the Outlook add-in for Onbase version 23.1 be published in the Microsoft Store?Is Outlook o365 desktop version compatible with this plugin? ThanksYassine
Hello, How do I populate this list? This is an opened e-mail in outlook. Project Management is the selected application when clicking on OnBase in the menus and then selecting Workview. The filter highlighted in the first image is a filter in OnBas...
Is it possible to verify an Outlook email in AD before sending an email in work flow?We have invoice approval emails that occasionally go to former employees.Any thoughts on this will be appreciated.Heidi
My customer has the following set up O365 and users have an E5 license which includes Office for the Web.Is it possible to set up the Integrated view with this configurtion?
| User | Count |
|---|---|
| 16 | |
| 12 | |
| 10 | |
| 10 | |
| 9 |
