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Unable to view Form Designer in Unity Client

Not applicable

Hello,

 

Today for some reason I am unable to view "Form Designer" under File-Administration in my UT environment of Unity Client. Following are the steps I took

 

1) Checked permissions for the 2 groups I belong to and nothing has changed. The box for "HTML/Unity" has been checked in the "Product Rights" section.

2) Deleted my id, re-created it and then added to the same 2 groups I belong to.

3) Verified that my co-worker who belongs to the same group is able to view the "Form Designer" from the same PC I access.

4) Removed cache from the Unity Client.

 

Any other suggestions?

 

Thanks

 

Regards,

 

Hormuzd

5 REPLIES 5

Scott_Simon
Confirmed Champ
Confirmed Champ

Not 100% sure but check that your user group in the Config app has this setting:

Config app>User Group>Configuration Rights button>Products tab>Unity Forms.

I think you can only configure forms for document types you have access to? Not sure on that, but would be another thing to check.

I have access to all document types. The menu option to select is not available.

 

HB

Hi Scott,

That button is grayed out both in Production and UT.

 

HB