I have a sweep process that sends the doc to an advanced capture queue. In the process options for the sweep I have "Initiate workflow" checked off on "During Commit." If I manually commit this batch it will work and go into my workflow queue. If ...
We installed the VPD Driver on Windows 10 and it doesn't appear to be creating the TIF file in the SPOOL directory. Is there something I can look at from a configuration standpoint that would cause that not to happen? I tried reinstalling to no avai...
We use Epic as our EMR and once we go live with Onbase it's our expectation that we will use the barcode label produced at the patient registration, it has the patient serial number embedded into the label so it's perfect. We don't have a forms solut...
We have migrated from batch scanning to using import/acquire in the Unity Client. We have 10 Kofax/Twain licenses, 2 ISIS/Twain licenses and 1 ISIS license plus 6 Workflow Workstation Client licenses. We used to use VRS and I think that required a ...
Question is, how can I keep everything together in the same batch in the same order?The ProblemBranch Capture works well to get information into the system with accuracy for checks. It doesn't read anything else. Just checks.In a situation where mi...
What would be the best way to extract the address below into three separate address line fields? Right now i'm capturing the whole address and its outputting to a single string. Thank you! >>Field Recognition: field ID (391) raw result = '815 N 52N...
I have a doc type the includes multi-page documents that may include a particular printed form at a random page position. I can easily use advanced capture to identify if the form exists is the document. The rub is I need to scrap of some keywo...
We currently generate a number of forms we send out to companies who in turn fill them out and send them back to us. Since we are creating these forms we have the ability to create a barcode (believe 3 of 9) which contains a number of the keywords t...
Hi all! We upgraded to v.18 from v.17 a couple of weeks ago. Some of our power scanners are running into an issue with the system locking up and becoming unresponsive while scanning (Unity Batch Scanning). It seems to be happening when they are in ...
We have upgraded to 18.01.49 and periodically having issue with batches getting stuck in Import status queue. We figured out that we can click Skip Processing to move them to Awaiting Index. But does anyone know what's causing this behavior? When ...
