I have a process that I am building that would start with a packet of documents which would be swept and sent to workflow for general processing.I planned on creating a Workflow Unity Form to capture which document types are contained within the pack...
I tried to set up a new scan queue but it is bypassing indexing and going straight into the awaiting commit status. Where did I go wrong?
Hi all! We run Hyland Data Capture on two of our timer servers to handle OCR capture processes. I've noticed that these processes are hogging up all of our CPU resources on those servers. We're running eight cores on the VM server. I've been sett...
Hi all,This is my second user in the past few months that is experiencing sporadic errors while virtual printing and appending pages. Most days they can VP and append documents without issues, other days they will get an error message “error 3103 A c...
Hello, I am working with a scan queue that captures its keywords off of wire receipts. This wire receipt page tends to travel on the documents that come in through the sweep. Sometimes, the first page and only page is the wire receipt. Other times th...
I'm using Onbase 17 with Advanced Capture. The auto-name string of batches are not updating with the keywords assigned to it. Does anyone know what may be causing this? The keyword are present but the Auto-Name string is not updating until the bat...
Has anyone noticed that you have had users complaining that their document corrections button is sometimes not there in EPIC?
Hello All,I am hoping to hear from someone that has Unity Client and VPD working in a Citrix environment. Anyone from Hyland or other. I have been working on this for a couple of days to no avail. We do have the thick client + VPD working in Citri...
I see a license on the Hyland site called "ICR support for Full Page OCR", but I don't see mention of it in any version of the Batch OCR mrgs. Is ICR reading truly a supported feature? If so, is there documentation that covers it? Thanks
I have an entire page zone configured to find the keyword Originator's Account # on the page and then populate the number to the right of it. When the entire page zone looks at this and sees the # in the name of the keyword it translates it to a 9 an...
