05-14-2012 05:36 AM
OnBase 10.0.1
We have folders that our users sweep items from that seem to be pulled at random. The documents sometimes are individual sheets that need to be appended together after sweeping and are usually in timestamp order.
Does OnBase sweep in a certain order? Can you dictate how it pulls the documents in?
Thank you
05-14-2012 06:41 AM
I don't know the answers to your actual questions, but I do have one idea you could try to work around the issue you're seeing. Under the Capture tab of the scan queue, check the "Include Sub-folders" option. Then if some files need to be swept in together, put them in the same subfolder. They still might be in the wrong order, but I would expect that everything in the same subfolder would at least be grouped together.
05-14-2012 06:45 AM
05-14-2012 07:28 AM
Thanks! That makes sense with the testing I did.
06-01-2016 07:32 AM
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.