08-22-2016 02:28 PM
Below is the error text.
Problem signature:
Problem Event Name: APPCRASH
Application Name: obclnt32.exe
Application Version: 14.0.2.588
Application Timestamp: 55353245
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.19160
Fault Module Timestamp: 56bcd51f
Exception Code: c015000f
Exception Offset: 00084cc9
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Thank you in advance!! Kaytee
09-09-2016 10:03 AM
Hello Kaytee,
Thank you for posting to Community.
Unfortunately, based on the information provided, it will be difficult to determine why the error is occurring. The error itself is kind of generic since it simply states that the Thick Client is experiencing an "AppCrash". I would recommend reaching out to your First Line of Support to troubleshoot this issue further.
Additional information that might help your First Line of Support troubleshoot the issue would include:
Thanks.
Jonathan Finney
Team Leader
Hyland Software Technical Support Department
09-09-2016 10:03 AM
Hello Kaytee,
Thank you for posting to Community.
Unfortunately, based on the information provided, it will be difficult to determine why the error is occurring. The error itself is kind of generic since it simply states that the Thick Client is experiencing an "AppCrash". I would recommend reaching out to your First Line of Support to troubleshoot this issue further.
Additional information that might help your First Line of Support troubleshoot the issue would include:
Thanks.
Jonathan Finney
Team Leader
Hyland Software Technical Support Department
05-30-2018 12:20 PM
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