12-02-2014 05:09 AM
I understand how to determine which scanners will work with OnBase. But I am interested to know whether any OnBase customers are able to share positive or negative experiences with any desktop scanners - from an operational point of view. We want to deploy several hundred scanners to remote offices, and would like to know about the lemons and the plums. How do they hold up, maintenance issues, complexity to operate.
I found an earlier reference to this, but it's several years old...
Thank you!
12-02-2014 06:53 AM
12-02-2014 11:30 AM
12-03-2014 06:08 AM
The scanner market place changes all the time with new models showing up all the time with new features and designs. The best scanner for one situation might not be your best scanner either. Don't be shy about asking your vendor for some trial units so that you can get used to the features and performance. Since you need several hundred they will be more than happy to comply.
12-12-2014 05:50 AM
Currently we use 7160 fujitsu scanners. They really work great. Reliable and fast! Depending on what version of onbase you have depends on what drivers you need. For example Onbase 13 and below its better to use non 64 bit drivers. Also the drivers its best to include twain and isis. As far as I have seen these scanners will last you a minimum of 4 years before you need to replace the rollers. To this day I have not seen 1 break from usage. Hope this helps.
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.