12-04-2012 11:25 AM
We access Epic via Citrix. If a user has dual monitors and opens an OnBase documents from epic, the viewer comes up and spans both monitors. Does anyone know of a fix for this issue?
Thanks,
Greg Peery
Oregon Health & Science
04-05-2013 07:20 AM
Asking once again if anyone has a fix for this issue?
04-05-2013 07:50 AM
Greg,
While I use dual monitors and test this functionality, I have yet to see the viewer open across both monitors even through a Citrix environment. You may want to go ahead and contact your Technical Support team and open a ticket with them to investigate options.
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