Signatures Forum

New to DocuSign Integration with OnBase getting this userid does not have a valid membership to this account error message

Any ideas how to correct this error message when clicking the DocuSign button via document retrieval userid does not have a valid membership to this account. Is this an OnBase config issue or on the DocuSign side of the configuration. thanks

Failed to Archive Rendition. Document Type is not renditionable.

I have an integration driven by a workflow we're currently user testing, we're on version 18.Myself and one other indivdual can upload, send the document to DS via workflow task/system actions successfully. I have a polling service running that moni...

Docusign: The underlying connection was closed; an unexpected error occurred on a send.

A user has started to receive this error when attempting to send a document to Docusign: The underlying connection was closed; an unexpected error occurred on a send. This is a new error for her, any ideas on a fix? Thanks! System.Net.WebException: T...

Sign html form using TOPAZ (SigLite) pad.

Hi:Can I sign a html form using a TOPAZ (SigLite) pad and import into OnBase?

Resolved! OnBase Docusign Account Can't See Shared or Transferred Templates

Has anyone else had this problem? You created a DocuSign account just for your OnBase integration. OnBase Configuration is set up to use this account to send all signature envelopes on behalf of OnBase Users. If you log into DocuSign with this specif...

OnBase Archiving for DocuSign Documents sent via core (Fiserv DNA)

Good Morning, We have Fiserv DNA for our Core provider and we are in the process of implementing the DocuSign module for DNA.With this integration between DNA and DocuSign, forms sent directly from DNA via DocuSign are able to automatically archive ...

Cleaning up our Test Environment

We've been working with the DocuSign integration in our test system for over a year now and we have 100s of documents that are in Created Draft or Pending Signature status. When we try to check the envelope status or void an envelope we get an Envelo...

Restore signatures deleted from Unity Form during Form Instance Update

We are currently on Foundations EP3. We recently discovered an issue with signature dates on one of our Unity Forms. I used the Unity Form "Form Instance Update" option to revert the forms in question to a newer version where the issue was fixed. ...

Resolved! Database Tables that Support Hosted Signing?

We're configuring over 100 document templates to be signed with DocuSign via the Hosted Signing integration. It should would be nice to look at all our configurations in a table rather than having to open each template to see what Roles are mapped to...

Resolved! How do I Convert a Unity Form to a TIFF in Workflow?

Hello everyone, When I am viewing a Unity Form in the Unity Client's document retrieval, I have the option to send the Unity Form to a file and select a file format of "Default/TIFF Format" (Retrieve Document > Right Click > Send To > File Format: "D...

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Forum Posts

New to DocuSign Integration with OnBase getting this userid does not have a valid membership to this account error message

Failed to Archive Rendition. Document Type is not renditionable.

Docusign: The underlying connection was closed; an unexpected error occurred on a send.

Sign html form using TOPAZ (SigLite) pad.

Resolved! OnBase Docusign Account Can't See Shared or Transferred Templates

OnBase Archiving for DocuSign Documents sent via core (Fiserv DNA)

Cleaning up our Test Environment

Restore signatures deleted from Unity Form during Form Instance Update

Resolved! Database Tables that Support Hosted Signing?

Resolved! How do I Convert a Unity Form to a TIFF in Workflow?

Roadmap Updates to "send in bulk" and "templates -...

Documents using the Docusign Integration are retur...

DocuSign was Declined, unable to resend document t...

Starting our signature pad journey

How can I configure a signature to apply to the la...

What file format can be used to sign a document in...

Is it possible to disallow the generic 'Sign Docum...

DocuSign has dropped support for IE11 as of 5/18/2...

DocuSign error "The incoming request has too many ...

Does Integration for DocuSign eSignature Use Basic...