RE: Performance Problems on Disk C: (O/S drive) and CPU Across Various Areas on Web/App OnBase Server

[Michael_Snyder]

I am experiencing degrading performance while in and installed OnBase 12 development (Web and App on same VM Ware server - installed on E: logical disk volume).  Running 2 x 2.93Ghz processors, 4GB RAM, SAN Disk, iiS and Net 4.0 (on C: Drive) Oracle 11gR2 running on IBM AIX, MS Office and Hyland software installed on E: along with Oracle 10g client. 

Shows disk queue length spikes along with higher-than-normal raises on various OnBase server-side client install while running Text Search,  And <Admin> <Transaction Logs> <View Messages> <Configuration Log> when paging amongst the result set (4,047 entries) it will hang with the dreaded Hour Glass, spike the disk queue length, and it also drives up the CPU.

What things would I rather look at for troubleshooting these anomalies?  It needs to be resolved ASAP while we are prepping

Thank you,

Mike

[Justin_Fandl]

Michael,

The log you are referring to is being created due to having ODBC tracing enabled for the datasource you are using to connect to OnBase. If this is enabled you should disable it immediately and the log file should no longer be created. ODBC tracing should never be enabled unless you are specifically troubleshooting an issue and is only turned on for minutes at a time.

Thanks,

[Michael_Snyder]

Sorry, I did figure this one out.  I am unsure who/how it got turned on.  I am cleaning up all my Community posts from 2013.  THANKS and Happy New Year 2014!