Justin nother Question I am checking my Disk Group Volume 1 Under State I have Letter R-- do you know what that mean and how I can fix it to say C-- because I am getting MOunt Disk Error when I retrieve the image

[Mike_Holland]

Justin nother Question I am checking my Disk Group  Volume 1 Under State I have Letter R-- do you know what that mean and how I can fix it to say C-- because I am getting MOunt Disk Error when I retrieve the image

[Justin_Fandl · Accepted solution]

Hey Mike,

The "R" for the state of the Volume refers to it being "Deleted/Removed" so that volume was more than likely backed up via Aurhoring and taken offline. If the files are actually in that location (the UNC Path) you could leverage the ROMANZO switch by applying it to OnBase Configuration and update the volume to C ("Created") and then adjust the OnBase.ID file to allow for documents to be retrieved from that Volume again.

Hope this helps!