03-17-2017 07:48 AM
After doing a directory sweep from a scan queue, trying to open the scanned docs pops this error message:
Image Library Error
An error occurred in the Image Library while processing page 1. It is possible this document file is corrupted.
Image Library Error#: -37
It does this no matter which .tif file I attempt to import.
OnBase Thick Client Version: 15.0.2.174
OS is Win10
Any help would be greatly appreciated.
03-17-2017 07:52 AM
Not a complete answer, but this can happen when OnBase is expecting one type of file format, and a different one is presented. What is the document type configured to be? PDF? TIF? Are you importing files of that type?
DeWayne
03-17-2017 08:31 AM
03-17-2017 08:55 AM
03-17-2017 09:39 AM
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