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IIS w3wp.exe crashing when executing Action "Set Property to Expression"

Julien_HYVERT1
Confirmed Champ
Confirmed Champ

Hi,

 

One of my customer is facing a "strange" problem since migrating to OnBase EP5 version 21.1.12.1000:

 

The issue happened on different actions using S"et Property to Expression": when incrementing a property, triming a property, etc...

 

Please find here after 1 example of the issue :

 

Logs from the diagnostic console:

  • Start executing [404] Set pVersion = KW Version +1 on Primary Work Item 2368 'Instruction - PCS - Test Périodicité - Server JH - Ref PCSI-0000000 - Version 0 - Applicable' (Type Document)
  • Evaluating expression 'CInt(%K00124)+1'... => OnBase is not able to increment the version from 0 (String) to 1

 

Logs from Windows Event Viewer:

In Windows Event Viewer, the following error is reported when this error occurs (same time stamp as the one in OnBase diag console):

  • Description:
    Faulting application name: w3wp.exe, version: 10.0.14393.0, time stamp: 0x57899b8a
    Faulting module name: PerfMon64.dll, version: 8.0.11057.0, time stamp: 0x5f65478b
    Exception code: 0xc0000409
    Fault offset: 0x000000000013f68f
    Faulting process id: 0x5f4
    Faulting application start time: 0x01d88c8e7a5475a9
    Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
    Faulting module path: C:\Program Files\Microsoft Monitoring Agent\Agent\APMDOTNETAgent\V8.0.10918.0\PerfMon64.dll

 

 

Do you know what can be the cause of this issue? Is it related to SCOM agent from the IIS server?

 

 

Best regards.

 

Julien

1 REPLY 1

Larissa_Armand
Elite Collaborator
Elite Collaborator