01-15-2016 05:32 AM
I'm seeing new loans 1/12/16 that aren't autofilling in OnBase once the loan number is entered. Can anyone help with this?
01-15-2016 06:09 AM
Hey Ricky,
I would suggest you reach out to your first line of support to work on this as there are a number of possible explanations that could be causing the issue. One place you can check prior to this is to verify in Autofill Keyword Set Management (inside the thick client) that the primary value you are entering exists in the expected autofill assigned to the document type.
Hope this helps!
01-15-2016 06:09 AM
Hey Ricky,
I would suggest you reach out to your first line of support to work on this as there are a number of possible explanations that could be causing the issue. One place you can check prior to this is to verify in Autofill Keyword Set Management (inside the thick client) that the primary value you are entering exists in the expected autofill assigned to the document type.
Hope this helps!
01-15-2016 11:32 AM
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