11-09-2015 09:54 AM
After my Cold Process runs I can't get the files to delete automatically like they are supposed to. We have recently switched to a new upgraded server that the process is running on but we set it up the same. Not sure what is causing the issue.
04-28-2016 07:14 AM
Hello All,
Thank you for posting this question to Community. I am sorry if you have already gotten an answer to this from another source but I wanted to put an answer out on Community so that others might be able to find it if needed.
When using a scheduled Windows Service to import documents into OnBase, the account running the Windows Service will need to have the proper rights to be able to delete from the directory that the import process is importing from. The reason that the import will run when performed manually is because the user that is currently logged into the workstation and performing the manual process most likely has the proper rights to the import directory.
Thanks.
Jonathan Finney
Team Leader
Hyland Software Technical Support Department
11-09-2015 10:07 AM
11-09-2015 10:39 AM
11-09-2015 10:58 AM
11-09-2015 11:01 AM
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