04-14-2016 03:12 PM
System.Management.ManagementException: Clase no válida
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at System.Management.ManagementObjectCollection.get_Count()
at Hyland.Services.Client.ClientUtility.GetMacAddresses()
at Hyland.Services.Client.ConnectClientProcess.loadRequest(IServiceClient serviceClient, Request request)
at Hyland.Services.Client.ConnectClientProcess.Process(IServiceClient serviceClient, String sessionID)
at Hyland.Services.Client.ClientProcessAgent.Execute()
at Hyland.Services.Client.ServiceDispatcher.Dispatch(ServiceRequest request)
04-15-2016 05:38 AM
Hello Julian,
Thank you for posting to Community.
This error is typically caused by issues with teh Windows Management Instrumentation (WMI). To check for WMI issues, you can use WMIdiag.exe (available from Microsoft at https://www.microsoft.com/en-us/download/details.aspx?id=7684 ).
If error are found, follow these steps to try and repair the WMI.
If these steps do not fix your issue, please reach out to your First Line of Support to troubleshoot the issue further.
Thanks.
Jonathan Finney
Hyland Software Tech Support Team Leader
04-15-2016 05:38 AM
Hello Julian,
Thank you for posting to Community.
This error is typically caused by issues with teh Windows Management Instrumentation (WMI). To check for WMI issues, you can use WMIdiag.exe (available from Microsoft at https://www.microsoft.com/en-us/download/details.aspx?id=7684 ).
If error are found, follow these steps to try and repair the WMI.
If these steps do not fix your issue, please reach out to your First Line of Support to troubleshoot the issue further.
Thanks.
Jonathan Finney
Hyland Software Tech Support Team Leader
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