Document Retrieval - Query Info 'required keywords not supplied'

[David_Hiden1]

This is probably an easy question but I've been away from OnBase for awhile and just returning. Our general users are getting a message they have to add a particular keyword to continue, our IT/Admins get "Would you like to continue without these values". WE have everyone in multiple user groups so I can't find the specific difference in our privileges, can anyone point me to it?

[Nick_McElheny · Accepted solution]

Hi David,

There's a product right for "override query restrictions" (screenshot 1 below) that allows users to bypass the date or keyword requirements when searching.  In general, I'd recommend only setting this for your administrators and not standard users as lots of unrestricted queries will definitely have a negative impact on system performance.  As an alternative to setting the override query restrictions at the user group level, you can control the query warning at the document type level (screenshot 2).  I recommend using this approach instead as it gives a lot more control around what is required when searching - just the document date, at least one keyword, the document date and a keyword, etc.  It also allows you to set whether the message appears as just a warning to the user or if it should prevent them from running the query.  

Nick McElheny

Farm Credit Mid-America

[David_Hiden1]

Great, I'll set it out, thanks.