Hi Doug,
Thanks for the post.
My guess, without more context to the nature of the error, is that you are seeing this error when attempting to import documents (ie Sweep, Ad-Hoc Import, DIP, etc) using the OnBase Thick Client. The issue is caused by the in ability to update the OnBase.ID when promoting a Disk Group. If you are importing documents into OnBase then I would make sure that the Disk Group Platter Path in Config (Config | Disk Mgmt | Disk Group | <select Disk Group> | Volume Configuration | <select the last volume> | <verify write access to the Platter Path) is pointing to a location where the user has the ability to write files. If the user doesn't have permission then they will not be able to import documents into the system.
Hope this helps.
