10-23-2020 02:02 AM
Hi,
I am trying to copy folders in file cabinet but it's unable to copy and there are no options to copy on both unity and onBase client .
I already setup
allow copy option in OnBase configuration and allow to add folders .and i login from manager user so that has full privilege's
Any ways to copy folders ? if you can give me steps as end users? because I don't see any option for copy !
10-23-2020 10:49 AM
Hi Haneen,
I'm glad you found your way onto Hyland Community! While I don't know the answer your question, I can point you to some site resources that may help:
I also re-tagged your question so that it falls under other Community groups. This way, your question can get under the eyes of product experts who may be able to answer your question. Feel free to edit this post and add any other applicable tags. I hope some of this helps-- let me know!
10-23-2020 11:05 AM
Alexa - Thank you for bringing this question to the attention of the Folders and File Cabinets group!
10-23-2020 11:04 AM
Hi Haneen -
The ability to Copy and Move folders is only available in the OnBase Client. The operation is initiated by right-clicking the source folder and dragging it to the destination parent folder. The source folder type needs to be configured as Copyable and/or Movable and the destination folder type needs to allow child folders to be added to it. If your source folder type and destination folder type are the same folder type then your configuration is correct. As you noted, using the Manager user should automatically grant the privilege to Copy / Move folders.
Hope that helps.
Regards,
-jeff
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