***I ran into this issue when I upgraded our test environment. I had no issues when I upgraded the Dev environment.
Perceptive Content version: 7.2.3
Integration Server version: 7.2.3
Business Insight version 7.2.3
Oracle runtime version: 11g
Issue:
When I logon to Business Insight and select a report to view, I receive the following error message:"QE-DEF-0285 The logon failed"
When I attempt to run the BIintegrator I receive the following message:
ImageNow Business Insight Integrator Utility
Connecting to Business Insight... log4j:WARN No appenders could be found for logger (com.cognos.org.apache.axis.i18n.ProjectResourceBundle).
log4j:WARN Please initialize the log4j system properly.
success
Authenticating against the BI namespace... success
Installing Perceptive theme... success
Client Error
QE-DEF-0285 The logon failed
Has anyone seen this before? I would greatly appreciate the help.
I can do TNSPING and I'm able to successfully connect to the imagenow database as well as business insight database.
There are no issues with IBM Cognos, I can test connectivity successfully to the content store.
Cognos version is 32 bit, Business Insight is 32bit, Oracle is 32bit
Things that I've tried:
1. Setting the TNSADMIN environment variable
2. I have unistalled/re-install oracle run time.
