OnBase Technical Forum

Bar Code Reader stops working while scanning

Our users will be scanning successfully and all of sudden a batch will stop reading bar codes. The user relaunches the client and it starts back up again. Any body experiencing this. We are on version 14.0.2.584 sp2.

Critical Platter Management Error. Call Tech Support.

We upgraded to version 14 in December 14. We are on now on version 14.0.2.584 sp2 for thick Client. Since we upgraded to 14 we have recieved platter errors that freezes the workstations when scanning. The platter error referenced that they can't w...

Does anyone keep track of cases where a caregiver documented on the wrong patient?

Is there a way to track when a physician has documented on the wrong patient? How could this be done?

Resolved! How to expand keysets from API?

Hello, I have a document which i am updating its keywords. I am doing this via Unity API. I want to OnBase to expand the auto-fill keywordsets once i update the values of the keywords. Is there any way of doing this?I emphasize, I am NOT doing this b...

Resolved! Access Denied

How does the password in AD relates to the password in Onbase? I have a user who is part of two Onbase security group in AD but whenever she tries to connect to Onbase via the thick client she gets an "Access Denied" - Databse [2948]. Any solution?

Resolved! Run workflow Unity script as another user

Is it possible to run a Unity Script in workflow as a different user? We're trying to automate the process of adding and removing users from groups based on workflow actions, but the Core.UserAdministration class requires the user executing the scrip...

Resolved! Automation API Functionality in Unity Client

Good Afternoon - We are in the process of looking at the Unity Client, and I just had a question pertaining to the API. Mainly, I have a question about the VB Scripting functionality that is available in the Thick Client. I have a script that if the ...

add an admin user

webcenter administrator tab is it available for new users or only for the ADMIN and sire accounts?

Unable to check out life cycle

Getting the error message that I am unable to check out life cycle the life cycle is checked out by another user. It shows that it is checked out by me after a power outage with that life cycle checked out. I can't find a way to get the life cycle ...

is it possible to make SYS Verification reports useful?

I would like to be able to use the SYS Verification Reports from COLD/DIP/Autofill processes, as well as SYS Import Indexes, to identify errors easily, but I find them nearly useless for several reasons. (1) Why are these image files? Log files (w...

Hyland Connect

Forum Posts

Bar Code Reader stops working while scanning

Critical Platter Management Error. Call Tech Support.

Does anyone keep track of cases where a caregiver documented on the wrong patient?

Resolved! How to expand keysets from API?

Resolved! Access Denied

Resolved! Run workflow Unity script as another user

Resolved! Automation API Functionality in Unity Client

add an admin user

Unable to check out life cycle

is it possible to make SYS Verification reports useful?

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Issue Adding Reference to Unity Script

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Read only field in workview with unityscript

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