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logon error

hello everyone, I have a user who is getting the following error while launching onbase. access denied (auto login) and then an error occurred while gathering information from Active Directory for NT authentication . thanks

Web Client not Showing Doc Types in Drop Down

We recently upgraded from 10.0.1 to 12.0.1 and everything went smoothly.  We do have a few reports of users that are using the web client and can't  see any selections in the Document Selection dropdowns.  They are assigned to groups and worked fine ...

Resolved! Migrate Production Database to a new server

What's the preferred method to migrate a Production OnBase database from SQL Server 2005 on one server to SQL Server 2014 on a new server? I took a backup of our current database and restored it to the new server, then I created an ODBC connection to...

Splitting Documents During QA Review

We are having an issue using the Unity Client in OnBase16 with our QA team.  If they come upon a document that needs to be split, after going into Document Separation and making the necessary changes, after returning to the batch any documents alread...

Resolved! The operation has timed out at Hyland.Unity.Storage.StoreNewDocument(IEnumerable`1 pageDatas, StoreNewDocumentProperties props)

Our client is trying to upload a document from our application. Our application uploads the document to OnBase(version 16.0.1.51 ) using UnityAPI. These are not huge files. The client reports that upload fails intermittently with this error. This is ...

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