Outlook Integration Folder Config option missing

[David_Dufresne]

Strange thing.  Alot of our staff use Outlook Integration and we typically configure auto import folders but I have one user who doesnt have the "Configure Folder" option.  I gave him the ability to click the "Import" button but I'd like to be able to configure a folder for him.

[sskupien]

@David Dufresne  Hi! I'm a Community Manager, and I just wanted to let you know I removed the tag for the site to help expedite an answer. Integration for MS Outlook is the perfect tag.

Also, excellent use of a screenshot! Please ping me if you don't receive an answer soon. Thanks!

[Matt_Mahoney · Accepted solution]

Hi @David Dufresne , 

One area to check is during installation for this user. There is an option for Allow User Folder Configuration. This option should be set to "Yes". 

See here: https://support.hyland.com/r/OnBase/Integration-for-Microsoft-Outlook-2019/English/Foundation-22.1/I...

Step 17.