11-14-2022 03:51 PM
According to the MRG ...
Office integrations to function in a Microsoft Office 365 environment, the Office 365 subscription must include a desktop-based version of Microsoft Office that is also supported by OnBase
We have Microsoft® Word for Microsoft 365 MSO (Version 2210 Build 16.0.15726.20188) 64-bit install but the Onbase tabs do not show up when Hyland Office 2019 Integration x64 is installed. Word documents load outside of Onbase and cannot be saved. This is a cloud system.
Is that version not supported ? Am I missing something?
11-15-2022 05:36 AM
Just to clarify... Are you using the desktop installed version of Word or cloud-based? You need to use the desktop install of O365. The cloud-based apps are controlled by Microsoft so the installer can't add the Hyland plug-in.
12-07-2022 01:07 PM
Hi
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