10-28-2020 12:07 PM
I've worked with scan queues before but this is my first time scheduling a sweep to a scan queue. I've followed the guidelines for schedule, I've added the switch -SCHED to my client, removed the only images from the scan queue (because they are PDFs) and let my client open for the schedule time and the shared folder has everyone full control on security and on the schedulers management I've selected my machine as the processing workstation. Every day I check the shared folder and the scan queue but the document is not on any of the scan queues queue. I've even gone to the schedule management on the thick client and clicked he run now button but still does not sweep the file to OnBase. What I'm i missing?
10-28-2020 12:36 PM
Israel - do you have any other scheduled processes running? I have this set up on my processing server only. I've never done it on a workstation. I also have a scheduler service set up to handle the schedules. And I have to restart the service any time I add a new scheduled process or modify an existing one. If it's running on your workstation and you have that service installed, you might restart the service.
The only set up I've seen is on a server, never seen it on a workstation.
Michelle
10-28-2020 01:02 PM
Michelle - I'm running tests on my workstation to then run it on prod. I don't have a service scheduler I just leave the client open during the running time also tried running the schedule sweep manually with the run now button but still not processing them
10-28-2020 02:29 PM
Hi Israel,
Silly question but does the workstation running the Client with the -SCHED switch have a Production Document Imaging license? If not you can only do Ad-hoc Sweeps.
11-04-2020 06:35 AM
Yeah it does.
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