Re-Index Document Type Permissions

[Kathleen_Salaza]

Scanners User Group are setup with permissions to the Scan Queue and Document Types. The User Group Privileges:  re-index and modify is checked.

However, the scanner cannot select the Document Type when re-indexing. What other permissions should I check?

[Ray_Gerwig]

Hi K.  Can you provide more information about where and how the user is attempting to re-index?  What steps are they performing, and what is their result?

[Kathleen_Salaza]

User is in OnBase Thick Client, Processing, Scan Queue, Awaiting Commit

Document is opened and user right clicks to select re-index

Re-Index Document window pops-up and user selects Document Type drop-down box.

There should be a list of Document Types to select, but only the current Document Type is available.

[John_Anderson4]

I think they may need "Create" rights to the document type they are re-indexing to. Not 100% sure though.

[Ray_Gerwig]

I agree.  This function is outside of Scan Queue functionality, even though the document is accessed from the scanned batch.  Right-click features on open documents are related to user Document Type rights and privileges.