Getting Error "Unhandled error occured on line 3131 scancommon::ProcessScannedPage" When Trying to Scan to A New Scan Queue

[Keith_Malek]

Hello,

     Getting an error "Unhandled error occured on line 3131 scancommon::ProcessScannedPage" when trying to scan a document into a new scan queue. So you are aware there is no Support DDS Disk Groups check box in the Scan Queue Processing Option for us to check.

See screen shot for error.

Thanks

Keith

[Keith_Malek · Accepted solution]

I ended up working around this by copying an existing scan queue and then modifying it and it worked. Not sure why we can't create new scan queues.