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Speed limitation

I have a client that wishes to deploy a scanner that is faster than the rated speed of Desktop Document Imaging.  Does the software slow the scanner down, or will it work at rated speed?  The scanner is the Fujitsu 6130Z.Also, since this scanner come...

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Multi Page PDF

Greetings,I have a PDF called "New Enrollment Letters" and inside this PDF I can have up to 100 member letters.  Would automated indexing be able to go through this PDF and capture the keywords off of the first page of each letter and separate then P...

Automated Indexing /

Hi,does automated indexing extract images from a PDF (in this case an application with photo) and store as a separate document?Is ist possible to mark parts of a photo and store this part as a separate document?Thanks for supportSylvia

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Will FOS Prevent User from Closing if Images are Pending Upload?

Hello,One of our existing customers is a very large Front Office Scanning User.  They have deployed FOS at 60 offices all over the State. The business unit wants some sort of control to make sure that any documents scanned in FOS are uploaded before ...

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Resolved! Keyword Lookup/replacement

We are having an issue with Keyword Lookup/Replacement. We have setup the keyword lookup replacement on a form. The automated index is running. The image is being scanned and read. We have a field with the word ELEC being picked up. In our keyword re...

OCR Best Practices

Do you have best practices for OCR?  What is the recommended DPI for scanning documents if you are going to use Batch OCR or Ad Hoc for that matter?  I have tested with documents at 200 DPI and have very poor results.Thanks,Tony

Appending Documents During Indexing

We recently implemented OnBase 11 in December and have not come up with a good workflow to solve the following issue.  We are using the thick client.  While indexing a user may be unsure of the specific document that they just indexed and want to tak...

Resolved! Having issues with AD Hoc Automated Indexing

Document is scanned into OnBase and sent to a Functional Workflow Queue.  The Document is checked and if it is Doc Type X we run the Action "Doc - Queue This Document for OCR" and have the "Automated Indexing" option selected.If I look in the Import-...

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