09-30-2016 07:15 AM
Hi All,
I have a document from which user originates a letter.
This letter is then subject to review and user can accept or cancel it.
When user accept everything is fine and current document just follows its normal route on workflow.
But when is cancelled I would like to current document remain in current queue and not progress to a new one or next.
There is any way to stop current document to be processed on workflow after cancelling a document composition?
Thanks for reading.
10-03-2016 10:29 AM
Hi Goncalo,
First off, thank you for posting to Community. Outside of the recommendation that Tharon described above, I recommend contacting your First line of Support to get a Support Issue created and get it attached to SCR 107878 which describes the issue that you are having.
Thank you,
09-30-2016 07:26 AM
09-30-2016 07:40 AM
09-30-2016 08:15 AM
The only way I think you could do this systematically is if you inherit keywords on the composed document. Then you can use related item exists rule to check for the composed document.
Depending on your setup, if users are allowed to modify inherited keywords or upload to that document type and add your matching keywords, it's possible that a match could be found that isn't the composed document. It works best if you have a locked down keyword that you use for matching. Alternatively, you can do a Store Related Item Count to Property before and after the composition. Then do a compare to see if the number is the same.
A nice enhancement would be to have ability to capture the composed document handle to a property (like what's available on Import Document). That way you can check to see if the property exists.
10-03-2016 10:29 AM
Hi Goncalo,
First off, thank you for posting to Community. Outside of the recommendation that Tharon described above, I recommend contacting your First line of Support to get a Support Issue created and get it attached to SCR 107878 which describes the issue that you are having.
Thank you,
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