08-06-2018 01:03 PM
We are using the Security Transactions Report in Report Services to identify all users logging in to OnBase but there doesn't seem to be anything that identifies a session initiated through the Mobile App.
All actions are listed a "Login to Core Services" and the workstation listed is our webserver.
We also have a license report in Dashboards but that just shows "Concurrent License" for all sessions.
Any thoughts on how we can identify Mobile logins either through Dashboards or Report Services?
08-06-2018 02:12 PM
Maybe a bit off track, but....
I currently use SQL to get a list of active connections.
One of the columns I select is "productname" and I know that the Mobile clients are included there.
Maybe you can use it to narrow down your search for accurate historical reporting:
--SHOW ACTIVE USERS/PRODUCTS--SELECT u.username, r.registername, ps.productname, u.lastlogon, r.macaddress, ps.producttypeFROM hsi.loggeduser lJOIN hsi.useraccount u ON u.usernum = l.usernumJOIN hsi.registeredusers r ON l.registernum = r.registernumJOIN hsi.productsold ps ON l.producttype = ps.producttype--where ps.productname = 'Mobile Access for iPhone'ORDER BY u.lastlogon desc
08-07-2018 08:14 AM
Thanks Dustin,
I gave this a shot. Unfortunately it just lists all logins (Mobile, Web or Unity) under the product name "Concurrent Client" which I assume refers to the license type (product type 16). Do you think we are missing something is our system set up which would trigger the reporting?
Luke
08-07-2018 09:42 AM
I'm afraid that's the only lead I have to offer--but what you're after would be a huge benefit to a lot of customers, I think.
Maybe I just don't know where to look, but if there was a column for the "Client Type" that showed what you're asking, I'd absolutely make use of it.
08-08-2018 07:30 AM
OK - we'll continue exploring this. If we find a way to do it I'll post the answer here
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