10-10-2023 09:52 AM
When user has to print the Images from the Perceptive Experience and they hit print icon on the screen a new pop-up comes up to show the Print Preview. In the background the original image keeps on spinning. The User completes the print closes the Print Preview that Pop-up and then tries to go to the next document. The control after close the Print pop-up (Preview) doesn't go back to the original Image. It still keeps on spinning. The user has to completely come out of Perceptive Experience and then login in again and go and get the next image.
If anyone has experience this and has got any solution then please let me know. I have used Graphic DPI 250 in the isys11df.ini file.
10-10-2023 10:35 AM
Resolved an issue where the Document Viewer would remain in a loading state after closing the Print
Preview tab. (PC-90460)
10-10-2023 02:23 PM
I don't know which version of Perceptive Experience we are running. But the Server is EP2 build 261 and the client is EP2 build 261. The issue is not with the client but with the experience. Is there a separate patch for Perceptive Experience that I should be applying? or the patch should go to Perceptive Content Foundation Server? The issue is with Document viewer in Perceptive Experience.
10-10-2023 02:37 PM
If you select About you will see the version under Product Name:
To resolve your issue I would recommend updating the Content Apps version you are using.
10-11-2023 06:19 AM
Awesome, Thanks. I will be on top of it.
Suresh Kamat
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