Windows Service missing from Configuration

[Kris_Conrads]

I recently performed a Stand-Alone migration from Prod to Test.  Most of it went really well.  One interesting thing is the Windows Service.  It is listed in the Services console in Windows, but is not listed in Configuration (Configuration - Utils - Windows Service).  The good news is that it still runs without any issues, but not having it listed in Configuration makes it kind of hard to modify.

Has anyone else run into this?

Thanks so much for your suggestions!

[Justin_Fandl]

Hey Kris,
Could you try logging into the OnBase client and look under Admin | Utilities | Windows Services and see if it's listed here instead?
Thanks,

[Kris_Conrads]

It is. So, those are different? I thought they were just two ways to get to the same thing.

[Justin_Fandl]

Hey Kris,
I have always been under the same impression (both should do the same thing) as long as you are opening configuration on the workstation where the service resides. But this option also did not exist in the Thick Client in earlier versions of OnBase which required a HASP. I typically use the Client to create a majority of services. It may be in relation to how the service was created as well. If you do want to track down why this is, I'd suggest contacting your first line if support.
Hope this helps!

[Justin_Fandl · Accepted solution]

The service was found in the OnBase client under Admin | Utilities | Windows Services.