03-09-2016 08:06 AM
Hi, we accidentally modified the OnBase ODBC connection, and now need to enter the default hsi account password. Could someone tell me or point me at the default hsi password?
03-09-2016 09:02 AM
Your first line of support can let you in on this secret. I don't think it appropriate to put that super secret information here.
That said, during configuration of the ODBC connection, when you enter a username and password, they are only used to complete the configuration and (optional) testing of the connection. The login information is not stored permanently and it is not used to initiate the connection by any of the OnBase modules. Each module has the password hard coded in to them. It is important to note however, that you should not use Windows Authentication when configuring he ODBC connection as this setting IS stored and used on subsequent connections. Leaving the ODBC connection using Windows Authentication will cause OnBase modules to fail.
03-09-2016 09:02 AM
Your first line of support can let you in on this secret. I don't think it appropriate to put that super secret information here.
That said, during configuration of the ODBC connection, when you enter a username and password, they are only used to complete the configuration and (optional) testing of the connection. The login information is not stored permanently and it is not used to initiate the connection by any of the OnBase modules. Each module has the password hard coded in to them. It is important to note however, that you should not use Windows Authentication when configuring he ODBC connection as this setting IS stored and used on subsequent connections. Leaving the ODBC connection using Windows Authentication will cause OnBase modules to fail.
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.