Unity Scheduler Outbound Email

[John_Snow1]

I am trying to build a notification into my workflow that sends an Email notification if a document has been in a queue for x amount of days. 

I have created the Rules/Tasks. 

I have created a unity scheduler task. 

But when I try to send a test notification nothing happens. I have been reading about "The Distribution Service" and am getting conflicting informationn about weather or not The Distribution Service is legacy technology that has been replaced by the Unity Scheduler. But in the Workflow MRG it states that workflow notifications need to go through the distribution service. Where can I check if this service is installed because the only information I can find in regards to installing a Distribution Service is for OnBase 14 and I am on EP1. 

[Paul_Lloyd]

Prior to OnBase Foundation EP1 the Distribution Service was a separate Windows Service. The Distribution Service Windows Service was responsible for executing Email Sending Tasks, including workflow notifications. In more recent releases, starting with OnBase Foundation EP1,  the Email Sending Tasks, previously executed by the Distribution Service, are executed by the Unity Scheduler. Further details may be found in this post:

https://community.hyland.com/forum/threads/72942-is-distribution-service-supported-in-onbase-19-foun...

You may also find this post helpful; it's a more general discussion of using workflow timers to send notifications:

https://community.hyland.com/forum/threads/75186-sending-email-task-unity-schedule

[John_Snow1]

Yea I have been in that MRG as well and when I get to the section about Email Sending Tasks they Reference the Distribution Service in the first line. 

[Paul_Lloyd]

In the Unity Scheduler MRG the highlighted phrase's meaning is unclear, I believe, because the word  Service's meaning is ambiguous. It is meant to refer to the Distribution Service Product, whose Tasks are now implemented by the Unity Scheduler. It's not referring  to a specific Windows Service that previously implemented the Distribution Service Product's Tasks.

That first sentence appears to have been copied almost verbatim from the Hyland Distribution Service MRG. It's clearer in that context that Service is referring to the Product:

[John_Snow1]

I think my issue may be deeper seeded than the unity Scheduler. When I press the "Generate Test" button in the notification tab of Studio and try to manually send myself a notification, nothing happens.