The new 64 bit machine we set up for our scanning tech is getting the following error:Message 946 - Can't load KView OCX ControlWhen she is attempting to append to a previously scanned document. Do we need to load newer Kofax drivers? Thanks,J
We have version 10.0.0.512, thick client on a 2008R2 citrix server and getting the above error in system status. This is a citrix server that is reporting it. I have it installed local and see no error. Coincidentally I have a couple incidents of...
Double click on hitlist row in DocPop window, system is displaying "Windows can't open a child window" message and not able to view the documents.Onbase version : 11.0.1Workstation OS: Windows7this message is not appearing for all the workstations, s...
"Server Error: 552 4.3.1 Message size exceeds fixed maximum message size"I'm getting this error from the Distribution Service for a couple of email messages that we send out. The attachment is about 7MB.In the "Hyland.Core.Distribution.NTService.exe....
I have a sql query which is not returning all the documents I expect. The only difference I can see between those being returned and those not is that the ones being returned show "Created Document From Existing" as the first entry in the document hi...
Can the Unity API be used with an OnBase service account (the username specified in the OnBaseAuthenticationProperties has the "Service Account" checkbox selected in the User Settings)?This is needed for a Unity Integration app.
First off, I have not created a Password Policy and I'm am using OnBase 11. But when I go to my user group, I can assign user group password options. And I see this dialog box.I don't see the option described in the System Admin MRG or the Help fi...
We have noticed there is an issue using ActiveX Controls in Chrome/IE10/IE11. We have tried installing the latest ActiveX package and this did not resolve the issue.Does anyone have a solution to this? I will attach a screenshot showing what we get. ...
After a power failure this weekend any admissions we put in do not come up when the Patient Code is keyed in after scanning documents.Patients that were entered before Monday will come up.The information is in Allscripts and will come up in other ap...
