06-09-2015 01:32 PM
Hello everyone!
Pardon me and my naiveness, but I am looking for some support on an issue that I'm stumbling on.
Basically, what we'd like to do is, using application enabler, scrape the results of a drivers license status inquiry and export it to a pre-selected document type. After doing the designated action to initiate app enabler to scrape the screen for the required information (double right click in this case), a form does come up with the information successfully, but after entering in the member number field that we have set up, hitting submit, and seeing the "Your form was submitted successfully" message, I am unable to find the document. Is there an easy way to see where the problem originates?
Any guidance on the matter would be greatly appreciated
Thank you,
Andrew
06-09-2015 01:39 PM
Hi Andrew: you should be able to go to regular retrieval, and query for that doc type for whatever date it is you're looking for. If you don't find it under that doc type, then it's being imported into some other type. Also, App Enabler has a Demo mode you can use to troubleshoot issue with your app enabler configuration.
06-09-2015 02:40 PM
06-13-2015 09:33 AM
Pardon me Jose, things around here got a bit busy and haven't been able to respond until now.
When I do the action with demo mode selected, the document type shown is accurate.
06-16-2015 06:37 AM
06-17-2015 08:34 AM
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