09-12-2012 11:53 AM
When we try to view SYS Configuration reports we get the following error... any ideas on how to fix this?
Verification Report works ok...
09-12-2012 12:04 PM
Hi Chuck,
The issue here is likely that the report got archived as an XML file format but should be text. To fix this for your current documents, simply re-index to "Text Report Format." Going forward, check the Document Type configuration for the "SYS Configuration Reports" and ensure the file format is Text Report Format and not XML.
09-12-2012 12:18 PM
Thanks Mark. I think all of the SYSTEM Docs were set to XML.
I looked in the System Admin MRG but I dont see anything that shows the default file format for each of the system documents.
Is there somewhere that I can find a list that shows which ones should be TXT, XML or somthing else?
09-12-2012 01:18 PM
You're welcome, Chuck. I found in the Sys Admin MRG some of the System Document Types and what they are used for but nothing on the file formats. Either way here's what I'm showing when I query my 12 database for all SYS Document Types and file formats:
Document Type Name | File Format |
SYS Unidentified Items | Text Report Format |
SYS Verification Reports | Text Report Format |
SYS Transaction Logs | Text Report Format |
SYS Search Reports | Text Report Format |
SYS Import Indexes | Text Report Format |
SYS Import Match Files | Text Report Format |
SYS EDI Import Files | Text Report Format |
SYS Financial System Communication | Text Report Format |
SYS Records Management Reports | Text Report Format |
SYS Automated CD Reports | Text Report Format |
SYS Column Index Internal Document | Text Report Format |
SYS Document Template | Text Report Format |
SYS Document Retention Report | Text Report Format |
SYS Workflow Logs | Text Report Format |
SYS Document Purge Report | Text Report Format |
SYS Configuration Reports | Text Report Format |
SYS Model Files | Text Report Format |
SYS Check Processing Reports | Text Report Format |
SYS Unidentified E-mails | Text Report Format |
SYS Unidentified E-mail Attachments | Text Report Format |
SYS Batch Tickets | Text Report Format |
SYS Exception Reports | Text Report Format |
SYS Platter Management Reports | Text Report Format |
SYS List Contents Reports | Text Report Format |
SYS User Printing Reports | Text Report Format |
SYS Batch Printing Reports | Text Report Format |
SYS Scan Reports | Text Report Format |
SYS Overlay Images | Image File Format |
SYS System Icons | Image File Format |
SYS System Bitmaps | Image File Format |
SYS Signature Card | Image File Format |
SYS Picture ID | Image File Format |
SYS Redact Bitmaps | Image File Format |
SYS Signature Clip | Image File Format |
SYS CD Distribution Internal Document | Export Transfer Document |
SYS Ole Note Documents | MS Word Document |
SYS User Reports | MS Word Document |
SYS HTML Forms | HTML |
SYS Electronic Signatures | ApproveIT Electronic Signature |
SYS Workflow Chart | Virtual Electronic Form |
SYS ACORD Request Template | XML |
SYS ACORD Response Template | XML |
SYS Tests and Surveys Certificate | XML |
SYS License Certificate | Internal XML |
SYS Markup Image | Spicer Document |
SYS Adobe Forms | Adobe XDP |
Please let us know if you need anything else.
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