07-29-2019 05:21 PM
Thank you so much Joe. I truly appreciate this information. 🙂
07-30-2019 05:09 AM
Tejaswini,
In our environment, we do a scheduled recycle of our OnBase application pools on a nightly basis (we also do this with most of our home grown and third party applications). In my experience, app pool recycles are generally sufficient and we typically prefer this option over a full iis reset. The cons of a scheduled app pool recycle (or iis reset) are that there will be a brief outage (we schedule ours for 3:00AM so that it is very minimal impact for us - but depending on your business this may or may not be an issue), you may see some errors in Diagnostics from lost sessions and users may see errors and some slowness in the morning if they left their machines overnight with OnBase open (ex: Unity client prompting to reconnect to the application server). There's also been some defects like the one described here.
There's several pros to performing a scheduled recycle:
Nick McElheny
Farm Credit Mid-America
07-31-2019 09:11 AM
Appreciate your response and thank you providing the details, Nick!!
08-02-2019 10:11 AM
I agree with everything Nick said.
We don't do nightly app pool recycles, but frequently debate it.
In my mind, the biggest con (for each individual customer, but also for all Hyland customers) is that you become less aware or entirely unaware of problems that are "fixed" by that recycle- which gives you a different risk, and means that you (and Hyland) aren't getting feedback about real problems that should be fixed instead of worked around.
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