Printer DC Error

[Josh_Arnold]

Anyone else ever get this?  Its random and doesn't always happen.  The error message is Start Page Error.  It only happens pn TIFF files.

[Andrew_Gemperli]

Hey Josh - One thing you might want to check is to see if your print spooler is running out of memory.  If you have quite a few print jobs spooling or the printer is paused OnBase can present this error trying to send information to the printer.

Andrew

[Josh_Arnold]

Hi Andrew,

Thanks for the help.  There should be plenty of memory on the printer, and there are no spooled jobs at the time it runs.  Any other ideas?  I saw in another post a similar error where it has something to do with the Domain Controller........

-Josh

[Alan_LaQuay]

Josh - did you ever find a resolution to this issue? I have a few users that have started to encounter this same issue after their PCs were upgraded. I need to find an answer.Thanks! - Alan

[Joe_Pineda]

I think this is a Printer Device Context error. Probably OnBase calling a driver and a port, and encountering an error.

Suggest trying a different driver.