Question regarding POSTNET Bar Codes and Statement Processing using a windows service
I have the statement rendering configured to run on two separate processing workstations. Workstation1 handles eStatements and sending statements to the printer. Workstation2 handles the archiving of statements.
Workstation1: I’m running the –POS switch (Print Only Server) as a windows service.
Workstation2: I’m running the –PAS switch (Print Archive Server) as a windows service.
THE PROBLEM - The PostNet barcode font is not rendering on archived statements when archived using the windows service.
- I can make it work on the same workstation if I disable the service and switch to processing with an open OnBase client with the –PAS switch. This tells me that the PostNet barcodes are installed correctly on the workstation.
- I’m specifying a domain user to run the windows service and it’s the same user I’m logged in with when it processes correctly using the OnBase client with –PAS switch.
- I should also note that the PostNet barcodes render correctly on Workstation1 running the Print Only Server as a windows service.
- I’ve followed the how to create windows services instructions from the SysAdmin MRG i.e. renaming client exe, exclusive temp paths, and INI files.
Until I figure this out, I have the Print Archive Server running in the open OnBase client and the customer is able to process statements as usual.
