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OnBase Error - After Login (String was not recognize as valid date time)

Ahmad_Marie1
Champ on-the-rise
Champ on-the-rise

Hi there,

i face problem when i try  to login with the manager user  I got this error ((String was not recognize as valid date time))  and thousands of pop-ups started to appear in an infinite loop.

After creating a new user in the manager group, we can now login as a full administrator. and no error appear.

I just want to know what created the problem for the manager user. is it  related to workstaion date or  user.
so as to be able to avoid it next time.  

1 ACCEPTED ANSWER

AdamShaneHyland
Employee
Employee

Thanks Ahmad for the update and glad that you were able to find a workaround.

Since MANAGER is a system administrator account and has special permissions, I would recommend working with your first line of support to further troubleshoot the issue and find a resolution.

Take care.

View answer in original post

5 REPLIES 5

Sakhr.

Thanks for posting a follow up!

Take care.