No Rights to run a named user or concurrent Client

[Paul_Timoney]

 Recently upgraded a development environment to v13 and we're unable to login via the Thick or Web client.  It looks like some form of licensing issue.  We can't launch any Client to view the workstation registration window to update any license.  We can access configuration with no issues.

This triggers the under noted error in the event logs:

Any assistance appreciated.  - Note we cannot log into the Web Client either.

Thanks,
Paul

1) Exception Information

*********************************************

Exception Type: Hyland.Core.InvalidLicensingException

ErrorCode: INVALID_LICENSING

HResult: -2146232832

Message: License type 'Core' for client type 'Hyland.Core.License.ConcurrentLicenseStrategy' is not properly licensed

Data: System.Collections.ListDictionaryInternal

TargetSite: Void acquireLicense()

HelpLink: NULL

Source: Hyland.Core

StackTrace Information

*********************************************

   at Hyland.Core.Session.acquireLicense()

   at Hyland.Core.Session.Connect(AuthenticationProperties authProps)

   at Hyland.Services.AppServices.Connect(AuthenticationProperties properties)

   at Hyland.Core.ServiceHandlers.Login.Connect(AuthenticationProperties authenticationProperties, Properties props, ClientMachineInfo clientMachineInfo)

   at Hyland.Core.ServiceHandlers.Login.AuthenticateStandardLogin(AuthProps authProps, Properties props, ClientMachineInfo clientMachineInfo)

   at Hyland.Core.ServiceHandlers.Login.Authenticate()

[Paul_Timoney · Accepted solution]

Named User Client was unchecked - under the user settings in configuration