cancel
Showing results for 
Search instead for 
Did you mean: 

Multi Instance Key word Groups in auto name string

Ellie_Kidd
Champ in-the-making
Champ in-the-making

Hi

I am having an issue with a Multi Instance Keyword Group of people's names.  We have Last Name, First Name, Middle Initial and suffix as the keywords.  This is a Multi Instance Keyword Group (MIKG) as sometimes we have more than one name as in account holders.

The problem is, we put in the name of Smith, John Jr.  Then the next one is Smith, Mary A.  In the Auto name string, the document shows up as John A Smith Jr., having picked up the A from the middle name of the wife.  He is not a John A.  How can I stop this?


We are using Thick Client and Unity Client version 11.

Thank you.

2 REPLIES 2

Not applicable

Hi Ellie-

This actually sounds like a defect.  If you can recreate this, I would recommend contacting your first line of support and logging an issue with them so that development and QA can investigate further.

Thanks,

Erin

Ellie_Kidd
Champ in-the-making
Champ in-the-making

Thanks Erin, will do.