06-11-2012 08:24 AM
Hi
I am having an issue with a Multi Instance Keyword Group of people's names. We have Last Name, First Name, Middle Initial and suffix as the keywords. This is a Multi Instance Keyword Group (MIKG) as sometimes we have more than one name as in account holders.
The problem is, we put in the name of Smith, John Jr. Then the next one is Smith, Mary A. In the Auto name string, the document shows up as John A Smith Jr., having picked up the A from the middle name of the wife. He is not a John A. How can I stop this?
We are using Thick Client and Unity Client version 11.
Thank you.
06-11-2012 08:54 AM
Hi Ellie-
This actually sounds like a defect. If you can recreate this, I would recommend contacting your first line of support and logging an issue with them so that development and QA can investigate further.
Thanks,
Erin
06-11-2012 10:23 AM
Thanks Erin, will do.
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