09-15-2021 09:52 AM
For EP3, we've installed our first test-environment IDP and REST servers. We don't always disconnect gracefully, and so we accumulate a bunch of zombie sessions consuming all of our Concurrent licenses. Is there a method for an OnBase admin to manually disconnect those sessions? I know we can kill zombie sessions connected to the AppServer64 using the Diagnostics Console. I'm looking for a method to do the same for IDP and API servers.
Thanks!
09-16-2021 09:17 AM
Hi
When you make calls to the Document Management REST API, you'll need to disconnect your session. There is more about this under the Disconnecting section of the Authentication Programmers Guide ...
If you used a Concurrent Client license to connect, there is a minimum consumption of 5 minutes for the license upon disconnect. You can use a Named Client license which will be have a bit differently since it doesn't have the 5 minute rule. Or you can use Query Metered licenses, if available.
Best wishes.
09-16-2021 01:10 PM
OK, based on your comments, I found this in Hyland.Applications.Server.dll.config. Guessing I need to flip this to true for the timeout to occur?
<!-- SESSION SETTINGS
Controls the session behavior.
enableTimeout (default false) - Controls the timeout behavior for unused sessions.
If enableTimeout is set to true the AppServer will timeout unused sessions and disconnect them.
The timeout period is based on the ASP.NET session timeout found in the system.web\session
section with a minimum of 10 minutes-->
<session enableTimeout="false" />
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