03-06-2019 07:25 AM
Hi, All,
I'm trying to launch OnBase Configuration to connect into a seldom-used development database and I'm getting an error message that says:
Database version mismatch. Expecting 3.5-409, found 3.5-396.
I know what this error means, but I don't want to upgrade the database. I just want to use the right version of OnBase Configuration to connect to this database version. Is there a mapping documented anywhere from the OnBase version to the database version so that I know what version of Configuration to run when I get this message?
03-06-2019 07:33 AM
Hi Sean,
The OnBase Database Compatibility Matrix should give you the info you're looking for. The direct link is: https://whatsnew.onbase.com/Matrix/index.html
You can also access it via the Customer Portal from the list under "Software Links" on the right side of the page.
Hope this helps!
Thanks!
-Mike
03-06-2019 07:33 AM
Hi Sean,
The OnBase Database Compatibility Matrix should give you the info you're looking for. The direct link is: https://whatsnew.onbase.com/Matrix/index.html
You can also access it via the Customer Portal from the list under "Software Links" on the right side of the page.
Hope this helps!
Thanks!
-Mike
03-06-2019 12:09 PM
Exactly what I was looking for, thank you!
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